PRIVACY POLICY

Last Updated: 28 August 2026

Pratishthana IAS Academy (“Pratishthana IAS Academy”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit or use our website https://pratishthanaias.com/, submit an enquiry or registration form, contact us by phone, or communicate with us through WhatsApp and other communication channels.

By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Pratishthana IAS Academy

Pratishthana IAS Academy is an educational and competitive-examination coaching institution focused on preparing students and aspirants for examinations including UPSC/IAS/IPS, KAS, PSI, FDA, SDA, VAO, Group-C and other competitive examinations.

Our website provides information about our courses, admission opportunities, programmes, events, examinations, study resources, and related educational services.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

A. Information You Provide Directly

When you submit an enquiry, registration form, admission form, contact form, or otherwise communicate with us, we may collect:

  • Full name

  • Mobile/WhatsApp number

  • Email address

  • City, district or state

  • Educational qualification

  • Course or examination of interest

  • Preferred mode of learning (online/offline), where applicable

  • Information provided in your enquiry or application

  • Any other information that you voluntarily provide to us

B. Communication Information

When you contact us by telephone, SMS, WhatsApp, email, website forms or other communication channels, we may retain relevant communication details and information necessary to respond to your enquiry or provide our services.

C. Website and Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website or source

  • General website usage information

This information may be used to maintain website security, improve website performance and understand how visitors use our website.

D. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

3. How We Use Your Personal Information

We may use the information we collect for legitimate business and educational purposes, including:

  • Responding to enquiries and requests for information

  • Providing information about our courses and programmes

  • Processing registrations and admission enquiries

  • Providing counselling and educational guidance

  • Communicating examination, admission, class and programme-related information

  • Sending important updates relating to services you have requested

  • Sending information about new courses, batches, programmes, events, seminars, scholarships or other educational opportunities

  • Conducting surveys or collecting feedback

  • Improving our courses, services and website

  • Maintaining records of enquiries and registrations

  • Preventing fraud, misuse or unauthorised activity

  • Complying with applicable laws and legal obligations

  • Protecting the rights, property and safety of Pratishthana IAS Academy, our students and users

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without appropriate notice or consent where required by applicable law.

4. WhatsApp Communications

If you provide your mobile number or WhatsApp number to Pratishthana IAS Academy through our website, registration forms, enquiries, phone calls, advertisements, events or other legitimate sources, we may use that number to communicate with you through WhatsApp.

WhatsApp communications may include:

  • Course and programme information

  • Admission and registration information

  • Educational updates

  • Class and batch information

  • Examination-related information

  • Seminar, workshop and event information

  • Scholarship or admission opportunities

  • Important service notifications

  • Responses to enquiries

  • Other relevant communications from Pratishthana IAS Academy

Where required by applicable law or platform rules, we will obtain appropriate consent before sending promotional or marketing communications.

We use WhatsApp and related business communication services provided by third-party technology providers, including Meta Platforms, Inc. and/or its affiliates, to facilitate these communications.

Your use of WhatsApp is also subject to WhatsApp’s own terms and privacy policies.

5. Marketing and Promotional Communications

From time to time, Pratishthana IAS Academy may send information about courses, admissions, educational programmes, events, seminars, workshops, scholarships and other relevant opportunities.

We aim to send communications that are relevant to your interaction with us.

You may opt out of promotional communications at any time.

For WhatsApp communications, you may reply with “STOP”, “UNSUBSCRIBE”, or another clear request to stop receiving promotional messages. You may also contact us using the details provided in the “Contact Us” section of this Privacy Policy.

After receiving an opt-out request, we will take reasonable steps to stop sending promotional WhatsApp communications to that number, subject to necessary service, transactional, legal or administrative communications.

6. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share personal information only when reasonably necessary for legitimate purposes, including with:

Service Providers

We may use trusted third-party service providers for services such as:

  • Website hosting

  • Website maintenance

  • Communication and messaging services

  • WhatsApp Business/API services

  • Email services

  • Form and registration management

  • Data storage

  • Analytics

  • Technical support

  • Security and fraud prevention

Such service providers may process information on our behalf and are expected to handle it appropriately.

Legal Requirements

We may disclose information where reasonably necessary to:

  • Comply with applicable laws, regulations or legal processes

  • Respond to lawful requests from government or regulatory authorities

  • Protect the rights, safety or property of Pratishthana IAS Academy or others

  • Investigate fraud, security issues or misuse of our services

7. WhatsApp and Third-Party Services

Our WhatsApp communications may be facilitated through WhatsApp Business Platform and related services.

When you communicate with us through WhatsApp, information may also be processed by WhatsApp/Meta in accordance with their applicable terms and privacy policies.

We recommend that you review the privacy policies and terms of third-party platforms that you use to communicate with us.

Pratishthana IAS Academy does not control the privacy practices of third-party platforms.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, loss or destruction.

However, no method of electronic transmission, storage or processing can be guaranteed to be completely secure.

Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet or third-party communication platforms.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and educational records, resolving disputes, enforcing agreements, complying with legal obligations and protecting our legitimate interests.

The retention period may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and operational requirements.

10. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

  • Request information about personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of information where legally applicable

  • Withdraw consent where processing is based on consent

  • Opt out of promotional communications

  • Request that certain communications stop

  • Raise a concern or complaint regarding the handling of your personal information

To exercise these rights, you may contact us using the details provided below.

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our services are primarily intended for students, graduates and individuals preparing for competitive examinations.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

Where information relating to a minor is required for an educational enquiry or service, it should be provided by or with the involvement of a parent, guardian or other person legally authorised to provide such information.

12. External Links

Our website may contain links to third-party websites, platforms or services, including registration forms, educational resources and social media platforms.

We are not responsible for the privacy practices, content or security of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Pratishthana IAS Academy

Phone: +91 9036669964
Phone: +91 9036669968

Location: Karnataka, India

Website: https://pratishthanaias.com/

For privacy-related requests, please mention “Privacy Request” in your communication so that we can direct your request appropriately.

15. Consent

By submitting your information through our website, registration forms, enquiry forms, advertisements or other communication channels, you acknowledge that you have read this Privacy Policy.

Where consent is required under applicable law, you consent to the collection, use and processing of your personal information for the purposes described in this Privacy Policy.

For promotional WhatsApp communications, you may withdraw your consent or opt out at any time by contacting us or using the available opt-out mechanism.

Pratishthana IAS Academy
Not a Position… A Responsibility.

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